Terms of Service
These terms apply when you use promohyper.com, operated by Canberk Sezer. By creating an account you agree to them. Questions: [email protected].
What the service does
You give us a product URL or a description. The service reads your brand, writes a script, records a voiceover, composes music and designs an animated promo video, then renders it to MP4. Everything up to the final render is free.
Your account
You need an account to render. Keep your sign-in secure and don’t share it. You are responsible for what happens under your account. One free watermarked preview render is available per account.
Credits and payment
- Credits are bought in packs as a one-time payment. There is no subscription and nothing to cancel — we never charge your card automatically.
- One credit renders one video.
- Credits have a validity window from the date of purchase: 1 month on Starter, 2 months on Pro, 3 months on Growth. Unused credits expire at the end of that window.
- Each video includes free revisions — 1 on Starter, 2 on Pro, 3 on Growth. Beyond that, a revision costs 1 credit.
- Payments are handled by Polar, which acts as merchant of record and applies any tax due.
Failed renders and refunds
If a render fails on our side, the credit goes back to your balance automatically — you are never charged for a video you did not get. If that did not happen for some reason, email us and we will put it right.
Beyond that, credits are not refundable. You can see exactly what your video will be before you spend anything: analysing your product, the scripts and the full storyboard preview are all free, and every account gets one free watermarked render. Please use them before you buy.
If you are a consumer in the EU or the UK you have statutory rights that these terms do not remove. Payments are processed by Polar as merchant of record, and Polar’s own purchase terms also apply to your order.
Your content and your rights to the video
Whatever you upload stays yours. You give us permission to process it only so we can produce your video. The finished video is yours — the voice, the music and the visuals are licensed for commercial use, so you can publish it on your site, in ads, on social media or on YouTube without any further licensing.
We will not publish your video or your brand publicly without asking you first. The examples on our website are ones we made ourselves.
What you may not do
- Upload material you don’t have the rights to — including logos, screenshots or footage belonging to someone else.
- Create content that is illegal, deceptive, hateful, or that impersonates a real person or company.
- Attempt to break, overload or reverse-engineer the service, or resell it as your own.
We may suspend an account that does these things.
About AI-generated output
Scripts, voiceovers, music and visuals are generated automatically. They can contain mistakes. Read and check your video before you publish it — you are responsible for what you put in front of your audience.
Availability
We work to keep the service up but cannot promise it is always available or error-free. We may change or discontinue features. If we shut down the service permanently, we will give notice and refund unused credits.
Liability
To the extent the law allows, our total liability to you is limited to the amount you paid us in the 12 months before the claim. We are not liable for lost profits or indirect damages.
Ending it
You can delete your account at any time. We may close an account that breaks these terms. Unused credits are not transferable between accounts.
Governing law
PromoHyper is operated from Türkiye and these terms are governed by Turkish law. If you are a consumer, this does not take away the protections of the law where you live.
Changes
If these terms change we will update the date at the top and notify registered users by email of any significant change.
Contact
Canberk Sezer · [email protected]