Privacy Policy

Last updated July 28, 2026

PromoHyper (“we”, “us”) is operated by Canberk Sezer. This policy explains what we collect when you use promohyper.com, why we collect it, and who it is shared with. Questions: [email protected].

What we collect

  • Account details. Your email address, and — if you sign in with Google — your basic Google profile (name and profile picture). Authentication is handled by Supabase.
  • What you give the service. The product URL you submit, brand details, scripts, and any screenshots, screen recordings or brand guidelines you upload.
  • What the service produces for you. Scripts, voiceovers, music and the finished videos.
  • Purchase records. Order ID, plan, amount and currency. Payments are processed by Polar; we never see or store your card details.
  • Usage. Credit balance, renders and revisions — needed to run your account.
  • Analytics. Cloudflare Web Analytics, which is cookieless and does not track you across other websites.
  • One first-party cookie. ph_attr records which channel referred you (for example a search engine or a directory) so we know which marketing works. It contains no name, no identifier and no fingerprint, and it is never shared with anyone.
  • Essential cookies. Your sign-in session. Without these you cannot stay logged in.

How we use it

To create and run your account, to produce the video you asked for, to take payment and track your credits, to answer your emails, to keep the service secure and prevent abuse, and to understand which marketing channels bring people here. We do not sell your data, and we do not use your content to train AI models.

Google user data

When you sign in with Google we request only your email address and basic profile. We use it for one purpose: to create and identify your PromoHyper account. We do not use Google user data for advertising, we do not sell it, and we do not share it with anyone beyond the service providers listed below. You can disconnect PromoHyper at any time from your Google account permissions page.

Who processes data on our behalf

We use these providers to run the service. Each receives only what it needs to do its job:

  • Supabase — sign-in and database
  • Railway — hosting and video rendering
  • Cloudflare — content delivery, security and analytics
  • Polar — payments (merchant of record)
  • Anthropic — writing your script and designing the animation
  • ElevenLabs — voiceover
  • fal.ai — AI images and video clips
  • HeyGen — cloud rendering on the Pro and Growth plans
  • Pexels — stock photo and footage search
  • MailerLite — email, only if you join our list

Some of these operate outside your country, including in the United States. We share your data with them only to deliver the service you requested. We never sell your data or hand it to advertisers.

How long we keep it

  • Projects and generated media: deleted automatically 30 days after your last activity on them. Download anything you want to keep.
  • Account data: kept while your account exists.
  • Purchase records: kept as long as tax and accounting law requires.

Your rights

You can ask us to show you the data we hold, correct it, delete it, or send you a copy. If you are in the EU or UK these are your GDPR rights; if you are in Türkiye they are your KVKK rights. Email [email protected] and a real person will answer, usually within a day. Deleting your account removes your projects and profile; purchase records are kept where law requires it.

Security

Traffic is encrypted in transit. Passwords are never handled by us — sign-in goes through Supabase or Google. Payment card details never touch our servers.

Children

PromoHyper is a business tool and is not intended for anyone under 16.

Changes

If this policy changes we will update the date at the top. Significant changes will be announced by email to registered users.

Contact

Canberk Sezer · [email protected]